Upon arrival all guests (Including Children) must present a valid original passport or Emirates I.D. card to be registered.

Please note that only registered guests may access the guest floors. Any visitor to your room must also be registered at the front desk and provide appropriate identification as per U.A.E. law.

The Hotel accepts all major credit cards. Any credit card used for either pre payment or charges on site must be in the name of the guest and the same card must be presented for verification upon check in. Under no circumstances will the hotel honour any past (prepayments, deposits etc.) or future payments without the presentation of the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to non compliance of these requirements.

The hotel requires a guarantee for any charges that you may incur during your stay, including the mandatory AED 20 per bedroom per day Tourism Dirham Fee. A valid credit card in your name may be presented and we will pre authorize an amount to cover your charges. Should your billing surpass this amount during your stay we will require an additional authorized amount. Only upon check out will we actually debit and charge your credit card for the actual amount of your bill. After departure, any unused pre authorized amount will be released by the hotel.

Room availability and rates are for individual bookings only. Booking above 7 rooms will not be accepted as they will be considered a group. Therefore please contact Pullman Dubai Jumeirah Lakes Towers directly for any group inquiries.

Vegna kórónaveirunnar (COVID-19) gilda sem stendur viðbótarráðstafanir varðandi öryggi og hreinlæti á þessum gististað.

Þjónusta með mat og drykk gæti verið takmörkuð eða ekki í boði vegna kórónaveirunnar (COVID-19).

Vegna kórónaveirunnar (COVID-19) hefur þessi gististaður gripið til aðgerða til að stuðla betur að öryggi gesta sinna og starfsfólks. Ákveðin þjónusta og aðstaða gæti þ.a.l. verið takmörkuð eða ekki í boði.