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Located in dense rainforest of Kitulgala, Palmstone Retreat offers the benefits of an outdoor swimming pool, a waterfall and a spectacular view of nature. Free WiFi access is available throughout the property. The spacious and bright air-conditioned rooms have flat-screen cable TV and seating area with sofa. The attached bathrooms come with free toiletries, a hairdryer and shower. Rooms also have the option of a private plunge pool and sauna or a spa bath and private deck. Guests can enjoy water rafting and bird watching at the property. The area is popular for canoeing. The restaurant offers both international and local cuisine. Guests can enjoy a romantic dining experience on the private deck overlooking the waterfall. Room service is available. Nuwara Eliya is about 50 mi from Palmstone Retreat. The Bandaranaike International Airport is about 93 mi from the property.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.0)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Halal, Gluten-free, Asian

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
8.3
Cleanliness
8.9
Comfort
8.7
Value for money
8.1
Location
9.0
Free WiFi
5.0
Low score for Kitulgala
Select topics to read reviews:

See what guests loved the most:

  • Ganesh
    India India
    After a long day of hiking, my wife and I really enjoyed relaxing in the plunge pool and steam room. The staff (Mohammad and Vijay) were very responsive and helpful. We enjoyed having delicious string hoppers and curries for breakfast. They...
  • Gal
    Israel Israel
    just wonderful. a luxury hotel in the middle of the jungle, good food and service. they also offer a beautiful waterfall tour with an excellent guide called Samire. An excellent experience.
  • Hetal
    Kenya Kenya
    The Srilankan Breakfast was amazing. Induneel was great with his service. Accept he wont serve us if the whole group was not there. that aspect didnt work with kids.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      American • Chinese • French • Indian • Italian • Seafood • Local • Asian • European
    • Ambience
      Family-friendly • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free

Amenities of Palmstone Retreat
Great facilities! Review score, 8.3

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Breakfast
Bathroom
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
View
  • River view
  • Lake view
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Garden
Kitchen
  • Dryer
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
  • Hiking
    Additional charge
  • Canoeing
    Additional charge
  • Pool table
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Invoice provided
    • Lockers
    • Private check-in/out
    • Express check-in/out
    Cleaning Services
    • Daily housekeeping
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Safe
    General
    • Shuttle service
    • Shared lounge/TV area
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Hardwood or parquet floors
    • Soundproof
    • Private entrance
    • Car rental
    • Interconnecting room(s) available
    • Carpeted
    • Soundproof rooms
    • Fan
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Room service
    Accessibility
    • Raised toilet
    • Entire unit located on ground floor
    Building Characteristics
    • Detached
    Outdoor swimming pool
    Free!
    • Open all year
    Spa
    • Kids' pool
    • Locker rooms
    • Personal trainer
    • Steam room
    • Waterslide
    • Hot tub/Jacuzzi
    • Sauna
      Additional charge
    Languages Spoken
    • English
    • Tamil

    House rules

    Palmstone Retreat takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 3:00 PM

    Check-out

    From 11:00 AM to 11:30 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Extra bed upon request
    $15 per child, per night
    Crib upon request
    Free
    3 - 12 years
    Extra bed upon request
    $15 per child, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card Cash Palmstone Retreat accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please note:

    - All rooms are non-smoking

    - The property does not sell alcohol. Guests are free to bring their own.

    - Extremely low vehicles like Prius may find it hard to navigate the last few miles to Palmstone.

    Please note that the property can arrange for a free transfer from the Kitugala town. Guests who wish to use this facility can contact the property directly.

    Please inform Palmstone Retreat of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    FAQs about Palmstone Retreat

    • The prices at Palmstone Retreat may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Palmstone Retreat offers the following activities/services (charges may apply):

      • Hot tub/Jacuzzi
      • Sauna
      • Cycling
      • Hiking
      • Pool table
      • Canoeing
      • Bike tours
      • Personal trainer
      • Steam room
      • Swimming pool
      • Locker rooms
      • Walking tours

    • Palmstone Retreat is 1.4 miles from the center of Kitulgala. All distances are measured in straight lines. Actual travel distances may vary.

    • Palmstone Retreat has 1 restaurant:

      • Restaurant #1

    • Check-in at Palmstone Retreat is from 2:00 PM, and check-out is until 11:30 AM.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Palmstone Retreat on this page.

    • Room options at Palmstone Retreat include:

      • Suite