• City view
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Mercure Pontianak City Center offers contemporary accommodations in West Kalimantan, a 15-minute drive from Supadio International Airport. It features free Wi-Fi connection, a spa with face and body treatments and an outdoor pool. The guest rooms of the Mercure combine traditional décor with designer furnishings. They include air conditioning and satellite TV channels. There is a spacious seating area and private bathrooms with hairdryer and bathrobes. Ebony Restaurant and Bar serves a fusion of Asian, Western and authentic Indonesian food, with an eye-catching open kitchen. Other facilities of the Mercure Pontianak City Center include a well-equipped gym and an airport shuttle service. Located next to the biggest shopping mall complex in West Kalimantan, the hotel offers many shopping and entertaining possibilities. Free private parking is available on site.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top Location: Highly rated by recent guests (8.6)

Free private parking

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
7.8
Cleanliness
7.8
Comfort
7.8
Value for money
7.3
Location
8.6
Free WiFi
6.5
Low score for Pontianak
Select topics to read reviews:

Hotel area info

Restaurants
1 Restaurant On Site

  • Ebony Restaurant
    • Cuisine
      Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Halal

Amenities of Mercure Pontianak City Center

Most popular amenities
  • Outdoor swimming pool
  • Airport shuttle
  • Free WiFi
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Extra long beds (> 6.5 ft)
View
  • City view
  • Pool view
  • View
Outdoors
  • BBQ facilities
    Additional charge
  • Terrace
Kitchen
  • Cleaning products
  • Dryer
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Themed dinners
    Additional charge
  • Cycling
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Valet parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Kids' pool
    Additional charge
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa facilities
  • Massage
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Indonesian

House rules

Mercure Pontianak City Center takes special requests – add in the next step!

Check-in

From 2:00 PM to 11:30 PM

Check-out

From 2:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
10+ years
Extra bed upon request
Rp 350,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Mercure Pontianak City Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Mercure Pontianak City Center

  • Mercure Pontianak City Center is 2.2 miles from the center of Pontianak. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Mercure Pontianak City Center may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Mercure Pontianak City Center offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Cycling
    • Themed dinners
    • Fitness
    • Swimming pool
    • Spa facilities
    • Locker rooms
    • Bicycle rental
    • Live music/Performance
    • Spa/Wellness packages

  • Room options at Mercure Pontianak City Center include:

    • Twin
    • Double

  • Check-in at Mercure Pontianak City Center is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Mercure Pontianak City Center has 1 restaurant:

    • Ebony Restaurant

  • Yes, Mercure Pontianak City Center is popular with guests booking family stays.