• Apartments
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
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Grand City Hall Hotel & Serviced Residences is located in the heart of Medan. It is next door to the Bank Indonesia Complex. The hotel is a 5-minute drive from Medan Train Station and an hour's drive from Kuala Namu International Airport. Each room at Grand City Hall Hotel & Serviced Residences features a flat-screen TV, writing desk and free internet. Rooms are also equipped with tea and coffee makers, and room service is available. Grand City Hall Hotel & Serviced Residences provides a wide selection of dining options. Guests can sample Chinese, Japanese and Western cuisines. The Coffee Shop and Piano Lounge are ideal for light refreshments and drinks. Guests can enjoy a grand outdoor swimming pool. There is also a spa and wellness center with professional massage services.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Reliable Info
Guests say the description and photos for this property are accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 twin beds
or
1 king bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
8.3
Facilities
8.1
Cleanliness
8.5
Comfort
8.5
Value for money
7.9
Location
8.8
Free WiFi
7.7
High score for Medan
Select topics to read reviews:

See what guests loved the most:

  • Fabianto
    Indonesia Indonesia
    The food was delicious, the apartment room is spacious, the staffs are helpful.
  • Johannes
    Germany Germany
    Extremely nice and helpful staff. Will come again :)
  • Hendrik
    Switzerland Switzerland
    1. All staff are very friendly and always helpful whenever needed 2. Room is big enough, bed is comfortable, bathroom is clean, pillow are comfortable, the main thing is room always clean. 3. Breakfast are amazing with many option and some local...

Managed by Grand City Hall Hotel & Serviced Residences

Company review score: 8.3Based on 187 reviews from 1 property
1 managed property

Company info

Our professional English speaking staff will be very happy to assist and service you during your stay in our hotel.

Property info

The Grand City Hall Medan Hotel & Serviced Residences has been conceptualized to become one of Medan’s leading international five star hotels.

Neighborhood info

Located in the heart of Medan, the hotel is in fact as the one of the few commercial buildings in Sumatera with seismic bearing device which minimizes the impact of up to 9 richter scale earthquakes. With a designated Blue Bird Taxi stand right next to the hotel you should have no trouble getting around the city.

Languages Spoken

Mandarin,English,Indonesian

Area info

Restaurants
1 Restaurant On Site

  • Restaurant #1

    No additional info available

Amenities of Grand City Hall Hotel & Serviced Residences
Great facilities! Review score, 8.1

Most popular amenities
  • Outdoor swimming pool
  • Airport shuttle
  • Free WiFi
  • Spa
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Bar
Parking
Free private parking is available on site (reservation is not needed).
    Internet
    WiFi is available in the rooms and is free of charge.
    Kitchen
    • Kitchenette
    Bathroom
    • Toilet paper
    • Towels
    • Bidet
    • Slippers
    • Private Bathroom
    • Toilet
    • Free toiletries
    • Bathrobe
    • Hairdryer
    • Shower
    Living Area
    • Sofa
    • Sitting area
    • Desk
    Media & Technology
    • Flat-screen TV
    • Satellite channels
    • Telephone
    • TV
    Room Amenities
    • Tile/Marble floor
    • Ironing facilities
    Outdoors
    • BBQ facilities
    Outdoor swimming pool
    • Open all year
    • All ages welcome
    • Pool/Beach towels
    • Pool bar
    Spa
    • Kids' pool
    • Locker rooms
    • Personal trainer
    • Fitness classes
    • Yoga classes
    • Fitness
    • Massage chair
    • Spa/Wellness packages
    • Foot bath
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Beauty services
    • Massage
    • Spa
    • Fitness center
    Food & Drink
    • Special diet meals (on request)
    • Snack bar
    • Packed lunches
    • Breakfast in the room
    • Bar
    • Room service
    • Restaurant
    Activities
    • Live music/Performance
    • Happy hour
      Additional charge
    • Pool table
    Services & Extras
    • Wake-up service
    • Wake-up service/Alarm clock
    Transportation
    • Shuttle service
      Additional charge
    • Car rental
    • Airport shuttle
      Additional charge
    Front Desk Services
    • Invoice provided
    • Private check-in/out
    • Concierge
    • ATM on site
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
      Additional charge
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Shops
    • Hair/Beauty salon
    Miscellaneous
    • Designated smoking area
    • Air conditioning
    • Soundproof rooms
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    Safety & security
    • Key card access
    • Safe
    Languages Spoken
    • Mandarin
    • English
    • Indonesian

    House rules

    Grand City Hall Hotel & Serviced Residences takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Guests are required to show a photo ID and credit card at check-in

    You need to let the property know what time you'll be arriving in advance.

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of IDR 500000 is required on arrival. That's about USD 30. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0+ years
    Extra bed upon request
    Rp 650,000 per person, per night

    Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

    There are no cribs available at this property.

    All extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Mastercard Visa American Express Cash Grand City Hall Hotel & Serviced Residences accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Parties

    Parties/events are not allowed

    Pets

    Pets are not allowed.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

    This property does not accommodate bachelor(ette) or similar parties.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    A damage deposit of Rp 500,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    FAQs about Grand City Hall Hotel & Serviced Residences

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Grand City Hall Hotel & Serviced Residences has 1 restaurant:

      • Restaurant #1

    • Grand City Hall Hotel & Serviced Residences offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Massage
      • Pool table
      • Swimming pool
      • Spa facilities
      • Fitness
      • Foot bath
      • Live music/Performance
      • Personal trainer
      • Fitness classes
      • Spa lounge/Relaxation area
      • Happy hour
      • Steam room
      • Yoga classes
      • Spa/Wellness packages
      • Massage chair
      • Locker rooms
      • Beauty services

    • Grand City Hall Hotel & Serviced Residences is 1,150 feet from the center of Medan. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, Grand City Hall Hotel & Serviced Residences is popular with guests booking family stays.

    • The prices at Grand City Hall Hotel & Serviced Residences may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • You can choose from a number of accommodation options at Grand City Hall Hotel & Serviced Residences (subject to availability) that can accommodate:

      • 2 guests
      • 3 guests

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • Grand City Hall Hotel & Serviced Residences has the following number of bedrooms:

      • 1 bedroom

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • Check-in at Grand City Hall Hotel & Serviced Residences is from 2:00 PM, and check-out is until 12:00 PM.