A prepayment deposit via bank transfer or PayPal is required to secure your reservation. The property will contact you after you book to provide any transfer instructions.

Please note that guests are required to present a valid photo ID (only passport or identification card) upon arrival.

Please note that there is a mandatory dinner for stays over Christmas Eve, 24 December, 2018 and New Years Eve, 31 December, 2018. The charges are as follows:

- Christmas Eve Dinner - THB 1045 per adult and THB 495 per child (3-12 year of age)

- New Years Eve Dinner - THB 1500 per adult and THB 605 per child (3-12 years of age)

About pets:

1. A refundable deposit of 2,000 baht per pet will be placed on guest account registration. This deposit will be used for extra cleaning if required. In the event of damages to the guestroom or hotel property, the deposit will be credited towards charges owed.

2. Pets are restricted to cats and dogs under 10 Kg. and height not over 50 cm. is additional charge for 500.-THB./room/night./each.

3. Pets are restricted to cats and dogs over 10 Kg. is additional charge for 1,000.-THB./room/night./each.

4. Pets are not allowed on beds or furniture and swim in the pool for pool villa.

5. When outside. Pets must remain leashed or crated at all times and can only be in the back villa and car parking area and CANNOT walk on the grass in the common area.

6. Pets are not allowed in the common area of the hotel such as check-in, garden, playground, playroom, pools, etc. For the restaurant, pets are allowed only the very front row if the dog is in a bag or if on a leash, or on the beach table.

7. Do not use any of hotel implements such as towels and blankets with your dogs.

8. Do not bring your pet into the public areas and not allow your dogs to get in the pool.

9. Please clean up your pet feces every time.

10. If you want to take your pet to the beach, please use the street beside the resort only.

11. Prevent your pet from making excessive noise, being disruptive or aggressive to other guests.

12. Please do not leave your pet unattended.

13. The resort will not take responsible for any accident with your pet during the stay.

14. In case of pets bite or harm to people, guest must responsible for any cost of medical care.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Dolphin Bay Beach Resort您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。