Offering quiet hillside accommodations surrounded by landscaped grounds, The Jayakarta Cisarua features views of Pangrango Mountain. It has an outdoor swimming pool and a restaurant. Free parking is provided. Rooms at The Cisarua Jayakarta offer garden views. Each room is equipped with a satellite TV and tea/coffee making facilities. Guests can enjoy a soothing massage, try horseback riding, or sing karaoke. Other facilities include a tennis court and children’s playground. Laundry service is available. Feast on delicious dishes at the on-site Pangrango Restaurant. The Jayakarta Cisarua is a 2-hour drive from Bandung.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
4 twin beds
and
1 queen bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.1
Facilities
6.9
Cleanliness
7.1
Comfort
6.9
Value for money
6.8
Location
6.9
Free WiFi
5.0
Low score for Puncak
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Hotel area info

Restaurants
1 Restaurant On Site

  • Garden Resto
    • Cuisine
      Indonesian

Amenities of The Jayakarta Cisarua

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Restaurant
  • BBQ facilities
  • Room service
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
View
  • View
Outdoors
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Activities
  • Kids' club
  • Horseback riding
    Additional chargeOff-site
  • Ping-pong
  • Pool table
  • Playground
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Kids' meals
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Safe
General
  • Smoke-free property
  • Tile/Marble floor
  • Family rooms
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Waterslide
  • Beach chairs/Loungers
Spa
  • Beach chairs/Loungers
  • Massage
    Additional charge
Languages Spoken
  • Arabic
  • English
  • Indonesian

House rules

The Jayakarta Cisarua takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 6:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of IDR 200000 is required on arrival. That's about USD 12. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash The Jayakarta Cisarua accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that guests enjoy free 1-time 60 minutes massage for 1 person per room to every Non Refundable Promo of the period stay November 2015

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Jayakarta Cisarua of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of Rp 200,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about The Jayakarta Cisarua

  • The prices at The Jayakarta Cisarua may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Jayakarta Cisarua is 2.1 miles from the center of Puncak. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, The Jayakarta Cisarua is popular with guests booking family stays.

  • Room options at The Jayakarta Cisarua include:

    • Twin
    • Bungalow
    • Suite

  • The Jayakarta Cisarua offers the following activities/services (charges may apply):

    • Massage
    • Playground
    • Pool table
    • Ping-pong
    • Kids' club
    • Swimming pool
    • Horseback riding

  • The Jayakarta Cisarua has 1 restaurant:

    • Garden Resto

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at The Jayakarta Cisarua is from 2:00 PM, and check-out is until 12:00 PM.