Credit card provided during the booking process will be used for guarantee purposes only. A prepayment deposit via payment gateway or bank transfer is required to secure your reservation. The property will contact you after you book to provide further instructions.

Please note that from 1 November 2017 onwards, guests are required to pay for the admission fee to Khao Laem Ya Mu Ko Samet National Park by themselves at the resort reception desk. Guests are kindly advised to contact the property directly for more information. Contact details can be found on the booking confirmation.

Guests are required to show a photo identification and the credit card used during booking upon check-in. Please note that the name of the credit card holder must be the same as the guest's name. Please also be informed that the property will strictly not allow guests to check in if the holder's name of the credit card used during booking is different from the guest's name.

In case that the guest does not bring his/her own credit card used during booking, the guest will be required to pay the full amount again at the front desk. The total amount which was previously deducted from the credit card used during booking will be refunded to the same card within 30-45 days.

One child under 3 years stays free of charge when using existing beds.

For customers who make reservations from your channel from Friday, July 9, 2021 onwards and wishing to use the parking lot, there will be a parking fee of 100 baht per car per night (pay to the staff at the service point).

Hotel shuttle boat service (chargeable), please contact a hotel staff at Ao Prao Pier.

From Ao Prao Pier (mainland) at 11AM / 1:30 PM / 4PM

From Koh Samet at 10AM / 12:30PM / 3PM

Gostje morajo ob prijavi pokazati veljaven osebni dokument s sliko in kreditno kartico. Upoštevajte, da so vse posebne zahteve odvisne od razpoložljivosti in da bo zanje morda potrebno doplačilo.

Nastanitev Ao Prao Resort vnaprej obvestite o predvidenem času prihoda. To lahko med rezervacijo vpišete v okence za posebne zahteve ali pa kontaktirate nastanitev. Kontaktni podatki so na voljo v potrditvi rezervacije.

Kot odziv na koronavirus (COVID-19) v tej nastanitvi trenutno veljajo dodatni varnostni in zdravstveni ukrepi.

Zaradi koronavirusa (COVID-19) je ta nastanitev sprejela ukrepe za zaščito zdravja gostov in osebja. Zato so določene storitve in oprema morda na voljo v manjšem obsegu ali pa sploh niso na voljo.

Zaradi koronavirusa (COVID-19) je ta nastanitev skrajšala obratovalni čas recepcije in ponudbe storitev.

V skladu z vladnimi smernicami za zmanjševanje širjenja koronavirusa (COVID-19) bo osebje v tej nastanitvi na datume, ko so te smernice v veljavi, od gostov morda zahtevalo dodatno dokumentacijo, da preverijo njihovo identiteto, načrt potovanja in druge relevantne informacije.

Zaradi koronavirusa (COVID-19) spa in fitnes v tej nastanitvi nista na voljo.

Zaradi koronavirusa (COVID-19) ta nastanitev izvaja stroge ukrepe omejevanja fizičnih stikov.

Zaradi koronavirusa (COVID-19) je nošenje maske obvezno v vseh notranjih skupnih prostorih.

Pogoj za prijavo v tej nastanitvi je negativen test PCR za koronavirus (COVID-19).

Gostje morajo za bivanje v tej nastanitvi izpolnjevati eno ali več zahtev: posredovati morajo dokaz o polnem cepljenju proti koronavirusu (COVID-19), veljaven negativen test PCR na koronavirus ali potrdilo, da so koronavirus preboleli.