In the heart of Surabaya’s business district, Verwood Hotel and Serviced Residence offers modern comfort in its air-conditioned rooms. It houses an outdoor pool, gym and a spa. Free WiFi is accessible in all areas and guests enjoy welcome drink. Luxurious and air-conditioned, all rooms come with a seating area, a flat-screen satellite TV and a fridge. Views of the city and the pool can be enjoyed from each room. Private bathrooms are equipped with shower facilities and toiletries. Select units offer a bathtub. Guests can rent cars to explore the area, or make travel arrangements at the tour desk. The hotel also has a tennis court and billiards facilities for guests’ entertainment. Luggage storage and safety deposit boxes are available at the 24-hour front desk. Terakota Restaurant serves a selection of local and continental delights, while a variety of drinks and entertainments are on offer at Piramid Bar. Guests can also enjoy meals in the comfort of their rooms. Verwood Hotel and Serviced Residence is located a 5-minute drive from Bukit Darmo Golf Club and a 10-minute drive from Pakuwon Trade Center. Surabaya Zoo and Juanda International Airport are both a 20-minute drive away from the property. Airport transfers can be arranged at a charge.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 twin beds
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 king bed
Bedroom 2:
1 queen bed
Bedroom 3:
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 king bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 king bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 king bed
Bedroom 3:
1 king bed
Bedroom 1:
1 queen bed
Bedroom 2:
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
7.2
Cleanliness
7.4
Comfort
7.6
Value for money
7.7
Location
7.9
Free WiFi
6.9
Low score for Surabaya
Select topics to read reviews:

Host Info

Company review score: 8.4Based on 628 reviews from 7 properties
7 managed properties

Company info

Surabaya is famous as a culinary destination, so trying the huge variety of food, both savoury and sweet, is a must! Buy a "spikoe" (Surabayan layer cake) as a souvenir. A drive to the world-famous Bromo volcano to witness the breathtaking sunrise is also highly recommended. Celebrate the history of Surabaya at various monuments to the heroes, at the Tugus Pahlawan in the city centre, which features a triumphal arch and museum.

Property info

Largest hotel and serviced-apartment complex in Surabaya. Situated on 1 acre of resort-style landscaped grounds, with lush gardens, a free-form swimming pool and a waterfall fish pond. Closest hotel to the highway, providing easy access to Juanda airport, industrial areas and beyond. Shopping malls within close proximity. Flexible and wide variety of accommodation, including rooms and suites in the hotel wing, or 1, 2 and 3-bedroom fully-serviced apartments in 2 towers. Specially discounted monthly rates available for apartments, including buffet breakfast in Residence Lounge. Club Arena offers hairdressing, massage and beauty treatments, sauna, jacuzzi and gymnasium. Restaurant serves buffet and a la carte breakfast, lunch and dinner. Piramid Bar provides a quiet spot in which to enjoy a drink or snack. Wide selection of restaurants on Jalan Raya Kupang Indah, right at our doorstep. Free Wi-fi internet in all rooms, apartments and public areas. Covered outdoor playground and wading pool perfect for children.

Neighborhood info

Jalan Raya Kupang Indah at our doorstep offers a wide selection of restaurants, both Western and Asian cuisines. Ciputra World, Pakuwon Trade Centre, Supermall and Lenmarc Mall are all within 5 - 10 minutes' drive. We are situated very near the highway, providing easy access to Juanda airport, the industrial areas, and beyond.

Languages Spoken

English,Indonesian

Area info

Restaurants
1 Restaurant On Site

  • Terakota Restaurant
    • Cuisine
      Indonesian • International
    • Ambience
      Family-friendly • Traditional

Amenities of Verwood Hotel and Serviced Residence

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Spa
  • Bar
  • Breakfast
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
  • Valet parking
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Electric kettle
  • Refrigerator
Bedroom
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
Common Areas
  • Shared lounge/TV area
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Swimming pool toys
  • Pool/Beach towels
  • Beach chairs/Loungers
Swimming poolFree!
  • Suitable for kids
Spa
  • Kids' pool
  • Locker rooms
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Public Bath
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Snack bar
  • Bar
  • Room service
  • Restaurant
Activities
  • Live music/Performance
  • Temporary art galleries
    Additional charge
  • Pool table
Outdoor & View
  • City view
  • Pool view
Transportation
  • Shuttle service
    Additional charge
  • Car rental
  • Airport shuttle
    Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Evening entertainment
  • Kids' club
  • Playground
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Miscellaneous
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
Languages Spoken
  • English
  • Indonesian

House rules

Verwood Hotel and Serviced Residence takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Mastercard Visa Cash is not accepted Verwood Hotel and Serviced Residence accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Verwood Hotel and Serviced Residence

  • You can choose from a number of accommodation options at Verwood Hotel and Serviced Residence (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests
    • 6 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Verwood Hotel and Serviced Residence on this page.

  • You can choose from a number of accommodation options at Verwood Hotel and Serviced Residence (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • The prices at Verwood Hotel and Serviced Residence may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Verwood Hotel and Serviced Residence has 1 restaurant:

    • Terakota Restaurant

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Verwood Hotel and Serviced Residence is popular with guests booking family stays.

  • Verwood Hotel and Serviced Residence is 2.2 miles from the center of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • Verwood Hotel and Serviced Residence offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Playground
    • Pool table
    • Evening entertainment
    • Kids' club
    • Foot bath
    • Live music/Performance
    • Steam room
    • Temporary art galleries
    • Fitness
    • Public Bath
    • Spa facilities
    • Locker rooms
    • Spa/Wellness packages
    • Swimming pool
    • Spa lounge/Relaxation area
    • Yoga classes

  • Check-in at Verwood Hotel and Serviced Residence is from 2:00 PM, and check-out is until 12:00 PM.