For the cardholder's protection and to avoid illegal credit card fraud if the cardholder and the actual credit card are not present upon check in, payment will not be accepted and customer needs to present another valid credit card in his name or make payment in cash.

The prepayment done earlier will be refund back to the original given credit card.

Guests are required to show a photo identification and actual credit card upon check-in together with signature.

Please note that all Special Requests are subject to availability and additional charges may apply. Additional authorizations for incidental charges can be processed on a separate card.

Please note, children over 2 years old are accepted at Cape Sienna Hotel & Villas, there are no children facilities and may not be suitable for smaller children. Children must be supervised at all times.

In the event of an early departure, the property will charge you the full amount for your stay.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

在提前退房的情况下，住宿将向您收取全部的入住费用。