Reception opening hours:

- Sunday to Friday: 09:00 to 12:00 and 16:00 to 19:00.

- Saturday: 08:00 to 12:00 and 14:00 to 20:00.

Reception hours are subject to modifications. Please contact the residence before your arrival.

If you expect to arrive outside reception opening hours, please inform the property in advance. Contact details can be found on the booking confirmation.

Prices include : accommodation, bath linen (1 big towel + 1 small towel), bed linen, WiFi basic access (to 5 devices for navigate, reading e-mail and research), cleaning linen (kitchen towel + bath mat), cleaning kit, final cleaning (except for kitchen area and dishes), TV, all taxes and fees (except for the tourist tax).

Please note that free limited WiFi access is available for up to 5 devices. Unlimited WiFi access can also be requested with an extra charge.

For every length of stay, beds can be made upon arrival at an extra cost per person.

After booking, you may reserve the location of your accommodation by calling the residence. Location preferences are subject to availability and available at an additional cost.

For any invoice requests, please note that the name used will be the name stated on the reservation.

In case the total amount of the reservation is not paid in the timeframe set in the policies, the property reserves the right to cancel the reservation and apply cancellation fees.

Please note that any modification may incur a fee.

Credit card is the only accepted method of payment.

Please note the extra charge for guests bringing pets:

- EUR 11 per night or EUR 70 per week.

The ski resort will close on 16th April 2023

Kinakailangang magpakita ang mga bisita ng photo identification at credit card sa pag-check in. Mangyaring tandaan na lahat ng Special Request ay batay sa availability at maaaring may karagdagang bayad.

Mangyaring ipagbigay-alam sa Résidence Pierre & Vacances L'Ours Blanc nang maaga ang iyong inaasahang oras ng pagdating. Maaari mong gamitin ang Special Request box habang nagbu-book, o makipag-ugnayan mismo sa property gamit ang mga detalyeng makikita sa confirmation mo.

Hindi pinapayagan ng property na 'to ang bachelor at bachelorette parties at kahit anong katulad nito.

Puwede lang mag-check in ang mga guest na wala pang 18 taong gulang kapag may kasamang magulang o official guardian.

Kailangan ng damage deposit na € 200 sa pagdating. Kukunin ito sa pamamagitan ng credit card. Makukuha mo ang reimbursement sa loob ng 7 araw pagkatapos ng check out. Ire-refund nang buo ang deposit mo sa pamamagitan ng credit card, pagkatapos na mag-inspect ng accommodation mo.