Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Reservations of 10 rooms or more will be considered as group and will have special policies

We would like to share with you that, we have a new activity, that will be available in the all inclusive plan. The option to use Kayaks.

There are two ways to book this activity:

1. Kayak ride. This option is available Monday to Saturday at 10 am. Our clients must book their place with our activities team to be part of this tour 24 hours in advance.

2. Use of kayaks. Will be available for 30 minute periods after this tour until 3 pm.

Restrictions: This activity may be cancelled if sea, weather conditions are unsafe. We ask that everyone knows how to swim for safety reasons. Places are subject to availability.

This would be available for the Ocean Palace property on the all-inclusive plan.

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。